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Upgrade Now We flew Aeromexico. But specially costumer service. Service was not great, no special touches you … Aeromexico offers 36 business class seats. Conoce más. It’s helpful to note that if your route does require payment, the first two bags are relatively inexpensive and you’ll definitely save a bit of cash by … This aircraft flies with 12 Clase Premier seats, 18 AM Plus seats and 94 Economy Class seats. I was skeptical to fly on AeroMexico as I have received so much negative feedback from a number of people. Called “Clase Premier,” the airline offers passengers a flat-bed offering. Instead, the customer service representative insisted that I could only change the date but they could not cancel nor refund me the erroneous ticket since it was non-refundable. Aeromexico has updated its business class aboard the 737-800 to new seats that are slightly more comfortable than a typical domestic first class seat in the USA. They wouldn't refund the ticket (ok, we understand) but, we could use it within a year. It was definitely a better experience in First than the past couple domestic US flight I've had. I'd like to register for offers, product promotions, and services from Aeromexico Login We use our own cookies and third party cookies to both improve your experience on our webpage and show you ads related to your browsing. No so fast, to change the dates ( it was purchased to travel in March, is now May) it will cost $315!? Aeromexico business class dinner — penne pasta with spinach, squash, and roasted peppers. Overall it was similar to domestic united first (hard product). CONOCE MÁS ¡Celebremos la nueva felicidad! “Use Volaris if possible, anybody other than Aeromexico.”. Aeromexico B737 Cabin Para cambiar la configuración de las cookies u obtener más información sobre nuestra Política de Cookies Haz clic aquí, Utilizamos cookies propias y de terceros para mejorar tu navegación. This aircraft features three classes: Clase Premier, AM Plus, and Main Cabin Economy. Si aparece un mensaje indicando que no aplicas para la subasta, o deseas solicitar tu Upgrade personalmente, comunícate a nuestra línea especializada al (55) 51 33 40 96, Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el análisis de tus hábitos de navegación. the seats of the rows 12-15 offer 4 additional inches of legroom. After the website booked my ticket twice, I tried calling customer service to cancel one. Said a few things, and texted my cold blooded husband to pls deal with it! Upgrading to Clase Premier. 10 B: None: ... After 10 hours any aircraft feels the worst, unless of course you are in first class. After take-off, you will enjoy a choice of two appetisers, up to four meal choices such as fish, chicken and pasta options served with bread and salad. o escríbenos por WhatsApp. Al reservar con Aeroméxico disfruta esta promoción y acumula hasta 2,500 Puntos Premier. Donde descubrimos formas de estar más cerca. This is the worst experience I've had with an airline. This is the version of our website addressed to speakers of English in the United States. First time flying domestic in Mexico and didn't know what to expect. Answer 1 of 2: New york to cancun....any meals served? My father passed away. Llámanos (55) 5133 4000 . A premier class of Aeromexico offers you more personal space, priority boarding pass, baggage handling and much more. Overall service level was a bit better than US airlines. The new Aeromexico's Boeing Dreamliner 787-9. Aeromexico operates the Boeing 737-700 on short to medium-haul fligths. Absolutely rubbish! This aircraft features three classes: Clase Premier, AM Plus, and Main Cabin Economy. are there individual tvs? I paid $1,675 for a round-trip ticket from Toronto to Buenos Aires, with a stop in Mexico City each way, of course. Platinum American Express Aeromexico cardholders: Fee waived for first bag of up to 50 lbs/23 kg in Main Cabin and 32 kg/70 lbs in Clase Premier for all flights operated by Aeromexico and Aeromexico Connect, when ticket is purchased with card, and card is presented at check-in. was it worth the money Turns out I couldn't flight thru there(regulations). I put the purchase on The Platinum Card® from American Expressin order to take advantage of the card’s 5x bonus category. Of course the insurance doesn't cover it. At flying with Aeromexico always keep on mind that the worst could happen. The seat was fine but I chose a central pair for direct aisle access. The airline also operates two subsidiaries: Aeroméxico Connect and Aeroméxico Express. My cousin booked our flights from Dallas to Cancun to Cuba to Mexico City. Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. There are 30 seats between the first two doors of the aircraft. The screen in front of you lacks good resolution. Asciende a la altura de la comodidad con la Clase Premier de Aeroméxico. Seating is provided in an all Main Cabin Economy Class configuration. After the website booked my ticket twice, I tried calling customer service to cancel one. Todos los derechos reservados. Terrible, terrible policy. Selection of this seat is available for an additional fee. It's about time you experienced the best way to fly. Related: A review of Aeromexico’s business class on the 787-9. Flight attendants were friendly and spoke decent English (note that I do not speak any Spanish). A premier class gives you more comfort while traveling on the flight at an affordable price. Food was awful, my main was cold. Headquartered in Mexico City, Mexican flag carrier Aeroméxico (AM) flies non-stop to more than 55 destinations in Mexico, elsewhere in North America, Central America, South America, the Caribbean, Europe and Asia. This Aeromexico ERJ-190 is operated by Aeromexico Connect. Terrible, terrible, from customer service ,to checking , to flight. Terrible, terrible, from customer service ,to checking , to flight. Flew first class from Mexico city to Chicago. Aeromexico: Aeromexico First Class Delight - See 10,312 traveler reviews, 1,705 candid photos, and great deals for Aeromexico, at Tripadvisor. Due to USA rules (to long to explain) my sister bought me the ticket with Aeromexico to flight MEX-HAV. Aeromexico operates the Boeing 737-800 on short to medium-haul fligths. The 16-seat cabin (four rows of 2-2) has 39 inches of seat pitch and a legrest. Aeromexico has IFE on most aircraft, their seats recline significantly more, the seats are comfortable, legroom is great, and there is a footrest! To change the ticket date, they charged a $80 penalty fee and a 'difference in ticket price' fee. Welcome aboard cloud nine. I do have to say though that the seats were a bit more supportive and contoured compared to anything I’ve experienced in domestic US first class. The food was very tasty and the attendant professional and friendly. But specially costumer service. more, You seem to have JavaScript disabled. Seat 10 A is a standard Economy Class seat. Aeromexico’s Clase Premier is basically an enhanced version of the regular, U.S. domestic First Class product. If you wanted to fly in business class, you would need to transfer 32,500 Membership Rewards points. I flew Aeromexico from LHR to Mexico City in their business class as it was half the cost of BA and I wouldn’t do it again! Si continúas navegando, consideramos que aceptas su uso. Behind the second set of doors, there is an intimate cabin of six seats. This aircraft flies with 16 Clase Premier Business Class seats, 18 AM Plus seats, and 126 Main Cabin Economy Class seats. Read More. The reviews in each sort order are displayed chronologically. In May , I had to travel unexpectedly to Cuba due to my dad being diagnosed with cancer. It operates from a hub at Mexico City International Airport (MEX) and three secondary hubs at Don Miguel Hidalgo y Costilla International Airport (GLD), General Ignacio Pesqueira García International Airport (HMO) and General Mariano Escobedo International Airport (MTY). Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el análisis de tus hábitos de navegación. This trip came about because of a great fare (for business class) that popped up for a few hours several months ago. The seat, however, has foot rest, and that was a huge plus. I earned a total of 8,375 Membership Rewards points for the purchase, worth about $160, according to TPG’s current valuations. Well, it looks like Aeromexico is quietly introducing a new business class product, and it represents a huge improvement over what they offer now.. Aeromexico is taking delivery of their first of six Boeing 787-9 aircraft, which complements their existing fleet of eight Boeing 787-8 aircraft. We think," hey let's use the ticket we already purchase". The most astonishing fact was that the prices they have in the back-end system for 'new flights' is more than TWICE THE PRICE of the prices on their website. Consiento registrarme para recibir las ofertas y promociones de productos y servicios de Aeroméxico. A member of the SkyTeam alliance, the airline is also the largest domestic airline in Mexico. Llámanos (55) 5133 4000 . First three rows located behind first class seats are classified by Aeromexico as AM Plus seats to book which an extra fee must be paid. Consiento registrarme para recibir las ofertas y promociones de productos y servicios de Aeroméxico Iniciar sesión; Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el … We got first row economy and the flight was a pleasant journey. Para entrar a la subasta solo necesitas ingresar tus datos y decidir cuánto pagarías por tu Upgrade. Mexico City International Airport (MEX) serves as Aeroméxico's primary hub. After a deploy of a new telecommunication system for this plane I was invited to thefirst trial. Now I have to go back to Cuba to sort his affairs. There were a few exceptions but it would be safe to say that the number rude people is the majority. This is the worst experience I've had with an airline. We got first row economy and the flight was a pleasant journey. Economy class seats are divided into two sections. AeroMexico 737-700 Premier Class cabin – view from the last (third) row. Photo courtesy of Aeromexico . Flight attendants were friendly and spoke... At flying with Aeromexico always keep on mind that the worst could happen. Aeromexico Connect serves lower density markets. These seats were certainly comfortable, but the default (upright) seat back angle was a bit too steep for me. Secondary hubs are located at Guadalajara International Airport (GDL), Hermosillo International Airport (HMO) and Monterrey International Airport (MTY). So it would cost more to change my flight date than buy a brand new ticket. First time flying domestic in Mexico and didn't know what to expect. The most space, the most comfort, and more personal attention. Viaja con mayor comodidad en Clase Premier de Aeroméxico. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days. I'd like to register for offers, product promotions, and services from Aeromexico If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. While in Mexico City I noticed I won't be able to connect with my flight to USA (remember, I'm distraught my father just passed away) I call asking to return in the earlier flight, I'm told it wil cost $200!? He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. I say "fine , I'll pay , just change it " CS guy: " I see you've already checked in, I'll have to check u out , and you'll have to do it again " at this point I lost it. Viaja con mayor comodidad en Clase Premier de Aeroméxico. I buy new ticket ( no choice but this airline) this time I purchased insurance. New ticket to Cuba $199!. AeroMéxico (AM) is Mexico's flag carrier and a founding member of the SkyTeam alliance. To use our mobile site, please enable JavaScript. These seats, i.e. Aeromexico classifies this seat as a "Preferred Seat." Aeromexico business class travellers are welcomed with a choice of water, juice or Champagne. However, the points earning was o… He chronicles his adventures, along with industry news, here at One Mile at a Time. It was such a delightful trip. My overall impression is that a majority of the personnel on the ground as well as in the air were simply RUDE! In comparison to other airlines, AeroMexico has a pretty straightforward policy when it comes to baggage fees. Para cambiar la configuración de las cookies u obtener más información sobre nuestra Política de Cookies Haz clic aquí, Recibe ofertas y promociones exclusivas en tu correo, © 2019 Aeroméxico. Purchase your favorite meal in the class on board and maximum benefits like free Wi-Fi, entertainment, seat selection and much more. The movie collection was really good. Headquartered in Mexico City, Mexican flag carrier Aeroméxico (AM) flies non-stop to more than 55 de… The seat also has decent recline and good IFE. Seats can be adjusted by … Aeromexico: First Class - See 10,293 traveler reviews, 1,702 candid photos, and great deals for Aeromexico, at Tripadvisor. Si continúas navegando, consideramos que aceptas su uso. Remember that with the convoluted transfer rations, you would only need to transfer 17,500 Membership Rewards points to get 28,000 Premier Points. Airline Overview. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community.

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